Privacy Policy for Mica
Last updated: August 28, 2023
This Privacy Policy describes Our
policies and procedures on the collection, use and disclosure of Your
information when You use the Service and tells You about Your privacy rights
and how the law protects You.
We use Your Personal data to provide
and improve the Service. By using the Service, You
agree to the collection and use of information in accordance with this Privacy
Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.
The words of which the initial letter
is capitalised have meanings defined under the following conditions. The
following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.
For the purposes of this Privacy
Policy:
● Account means a unique account created for You to access our Service or parts of our Service.
● Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
● Application refers to Mica, the software program provided by the Company.
● Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mica, BLOCK D, EASTGATE LANE OFFICE PARK, 5 IRIS ROAD, BEDFORDVIEW, JOHANNESBURG.
● Country refers to: South Africa
● Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
● Personal Data is any information that relates to an identified or identifiable individual.
● Service refers to the Application.
● Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
● Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
● You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Address, State, Province, ZIP/Postal code, City
● Usage Data
Usage Data is collected automatically
when using the Service.
Usage Data may include information
such as Your Device's Internet Protocol address (e.g. IP address), browser
type, browser version, the pages of our Service that You visit, the time and
date of Your visit, the time spent on those pages, unique device identifiers
and other diagnostic data.
When You access the Service by or
through a mobile device, We may collect certain
information automatically, including, but not limited to, the type of mobile
device You use, Your mobile device unique ID, the IP address of Your mobile
device, Your mobile operating system, the type of mobile Internet browser You
use, unique device identifiers and other diagnostic data.
We may also collect information that
Your browser sends whenever You visit our Service or when You access the
Service by or through a mobile device.
While using Our Application, in order
to provide features of Our Application, We may
collect, with Your prior permission:
● Information regarding your location
We use this information to provide
features of Our Service, to improve and customise Our Service. The information
may be uploaded to the Company's servers and/or a Service Provider's server or
it may be simply stored on Your device.
You can enable or disable access to
this information at any time, through Your Device settings.
The Company may use Personal Data for
the following purposes:
● To provide and maintain our Service, including to monitor the usage of our Service.
● To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
● For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
● To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
● To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
● To manage Your requests: To attend and manage Your requests to Us.
● For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
● For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal
information in the following situations:
● With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
● For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
● With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
● With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
● With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
● With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Why We Collect Your Mobile Number for
the Mica Loyalty Program
At
Mica, we are committed to providing our users with a seamless and personalised
experience through our Mica Loyalty program. One of the ways we achieve this is
by using your mobile number as a unique identifier. This enables us to enhance
your participation in the program and offer you a range of benefits. Here's why
we collect your mobile number:
Seamless Experience: Using your mobile number as an
identifier streamlines the process of participating in the Mica Loyalty
program. You don't need to remember additional usernames or passwords – your
mobile number helps us identify you quickly and effortlessly.
Fraud Prevention: Your mobile number adds an extra
layer of security to your Mica Loyalty account. It helps us verify your
identity and prevents unauthorised access to your rewards and benefits.
Communication: We may use your mobile number to
send you important notifications, updates, and exclusive offers related to the
Mica Loyalty program. This direct communication channel ensures you stay
informed about the latest program benefits and events.
Improving Our Services: Aggregated and anonymized data from
mobile numbers helps us analyse the effectiveness of the Mica Loyalty program
and identify areas for improvement. This data-driven approach enables us to refine
the program and provide you with an even better experience over time.
Your Privacy Matters: We understand that your privacy is
of utmost importance, and we are committed to safeguarding your personal
information. Your mobile number will only be used for purposes directly related
to the Mica Loyalty program, and we will not share it with third parties
without your explicit consent, except where required by law.
By
participating in the Mica Loyalty program and providing your mobile number, you
consent to its use as outlined in this Privacy Policy.
If you
have any concerns or questions about how your mobile number is used in relation
to the Mica Loyalty program, please do not hesitate to contact our privacy
team.
Why We Collect Your PIN for In-Store
Purchases in the Mica Loyalty Program
At
Mica, we value your trust and are committed to providing you with a secure and
personalised experience through our Mica Loyalty program. As part of this
commitment, we collect a Personal Identification Number (PIN) to enhance your in-store purchase experience and ensure the security of
your account. Here's why we collect your PIN:
Secure Transactions: Your PIN adds an extra layer of
security to your in-store purchases within the Mica
Loyalty program. It acts as a unique identifier that you use during
transactions to verify your identity and authorise purchases. This helps
protect your account from unauthorised use and ensures that only you can access
your loyalty benefits.
Fraud Prevention: By requiring a PIN for in-store
transactions, we can help prevent unauthorised individuals from using your Mica
Loyalty account to redeem rewards or benefits. This measure adds an important
level of protection to your loyalty account and ensures that your hard-earned
rewards remain secure
Streamlined Redemption: Using your PIN to redeem rewards
and benefits in-store streamlines the process and ensures a quick and seamless
experience. This enables you to enjoy your loyalty perks without any
unnecessary delays.
Your Privacy Matters: We understand the importance of
safeguarding your personal information. Your PIN will be securely stored and
encrypted in our systems, and we will only use it for purposes directly related
to the Mica Loyalty program. We will not share your PIN with third parties
without your explicit consent, except where required by law.
By
participating in the Mica Loyalty program and providing your PIN for in-store
purchases, you consent to its use as outlined in this Privacy Policy.
If you
have any questions or concerns about how your PIN is used in the context of the
Mica Loyalty program, please feel free to reach out to our privacy team.
The Company will retain Your Personal
Data only for as long as is necessary for the purposes set out in this Privacy
Policy. We will retain and use Your Personal Data to the extent necessary to
comply with our legal obligations (for example, if we are required to retain
your data to comply with applicable laws), resolve disputes, and enforce our
legal agreements and policies.
The Company will also retain Usage
Data for internal analysis purposes. Usage Data is generally retained for a
shorter period of time, except when this data is used to strengthen the
security or to improve the functionality of Our Service, or We are legally
obligated to retain this data for longer time periods.
Your information, including Personal
Data, is processed at the Company's operating offices and in any other places
where the parties involved in the processing are located. It means that this
information may be transferred to — and maintained on — computers located
outside of Your state, province, country or other governmental jurisdiction
where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy
followed by Your submission of such information represents Your agreement to
that transfer.
The Company will take all steps
reasonably necessary to ensure that Your data is treated securely and in
accordance with this Privacy Policy and no transfer of Your Personal Data will
take place to an organisation or a country unless there are adequate controls
in place including the security of Your data and other personal information.
You have the right to delete or
request that We assist in deleting the Personal Data that We have collected
about You.
Our Service may give You the ability
to delete certain information about You from within the Service.
You may update, amend, or delete Your
information at any time by signing in to Your Account, if you have one, and
visiting the account settings section that allows you to manage Your personal
information. You may also contact Us to request access to, correct, or delete
any personal information that You have provided to Us.
Please note, however, that We may
need to retain certain information when we have a legal obligation or lawful
basis to do so.
If the Company is involved in a
merger, acquisition or asset sale, Your Personal Data may be transferred. We
will provide notice before Your Personal Data is transferred and becomes
subject to a different Privacy Policy.
Under certain circumstances, the
Company may be required to disclose Your Personal Data if required to do so by
law or in response to valid requests by public authorities (e.g. a court or a
government agency).
The Company may disclose Your
Personal Data in the good faith belief that such action is necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
The security of Your Personal Data is
important to Us, but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. While We strive to use
commercially acceptable means to protect Your Personal Data, We
cannot guarantee its absolute security.
Our Service does not address anyone
under the age of 13. We do not knowingly collect personally identifiable
information from anyone under the age of 13. If You are a parent or guardian
and You are aware that Your child has provided Us with Personal Data, please
contact Us. If We become aware that We have collected Personal Data from anyone
under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a
legal basis for processing Your information and Your country requires consent
from a parent, We may require Your parent's consent
before We collect and use that information.
Our Service may contain links to
other websites that are not operated by Us. If You click on a third party link,
You will be directed to that third party's site. We
strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no
responsibility for the content, privacy policies or practices of any third
party sites or services.
We may update Our Privacy Policy from
time to time. We will notify You of any changes by posting the new Privacy
Policy on this page.
We will let You know via email and/or
a prominent notice on Our Service, prior to the change becoming effective and
update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this
Privacy Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
If you have any questions about this
Privacy Policy, You can contact us:
● By email: cic@mica.co.za
● By visiting this page on our website: https://micashop.co.za/contact-us
● By phone number: 0114793300
● By mail: BLOCK D, EASTGATE LANE OFFICE PARK, 5 IRIS ROAD, BEDFORDVIEW, JOHANNESBURG